The demand for skilled workers is getting higher now more than ever. In the past 20 years, the country has seen significant changes in the construction industry with the influx of new infrastructural projects and private development. It is not surprising, therefore, that construction companies also have a great need for good labour-hire companies in Sydney.
Labour hire companies are especially useful for filling the gaps within the workforce. Whether you need highly-trained skilled workers or someone to fill in the place of an absent worker, you can find custom hiring solutions with labour hire.
You might already be familiar with how working with labour-hire companies can benefit you. So let’s skip to the part where you learn more about choosing the best company for you. To start, here are some qualities you should look out for when searching for good labour-hire companies in Sydney.
1. Employee Health and Safety Come First
Perhaps one of the key indicators of a good labour-hire company is the level of premium they place on health and safety. Without health and safety protocols in place, their employees are more vulnerable to the risks present in the workplace. These risks can involve anything from working in heights to demolition tasks.
Labour-hire companies who actually care about health and safety will train their workers on how to use a wide range of tools and personal protective equipment. They are also oriented on the right OH&S protocols that have to be followed whenever they are on the job. Above all, they will communicate with you on their terms for health and safety to ensure that their workers are set up for the most optimal working conditions.
2. Training for Continuous Improvement
They do not just train their employees on health and safety. But if they ever find areas for improvement, good labour-hire companies will also take the time to address those skill gaps with the appropriate skills training.
People who have high-risk work like those in the field of construction are mandated by the Australian WorkCover Legislation to acquire a relevant licence by completing the corresponding training courses. Good labour companies will have the foresight to partner with registered training organisations (RTOs) who can readily provide the needed training for their workers.
These RTOs can provide training from basic rigging to advanced yellow card certifications. Taking on this active role in their employees’ improvement is not only beneficial to the workers, but it also ensures that clients get the best services from them.
3. High-Quality Candidates
All the previous factors – keenness on safety and training – all lead to well-rounded and high-quality candidates whom they can recommend to clients without a doubt. Labour recruitment agencies that do not care about either might end up giving you subpar workers who are not well-trained on work safety protocols. This not only messes up with your service experience, but it can also gravely affect the productivity of your existing workforce and can halt progress on the entire operations.
4. Top-Notch Industry Knowledge and Expertise
Aside from paying attention to the quality of their workers, examine their background in the field. How long have they been operating in the industry? How good are they at resolving issues? Are other companies recommending them too?
Experience is one thing, but the factor that truly distinguishes good from average labour companies is the former’s ability to harness those experiences for practical settings. You can notice this from the way they handle your service booking to the way they communicate with you throughout your partnership.
5. Deep Understanding of Client Needs
Working with a labour hire agency requires a good chunk of communication not only on your part but from the agency as well. In this back and forth between client and service provider, it is important to reach a certain level of understanding. On the one hand, the client must communicate their needs and expectations, while the service provider must effectively express their limitations while ensuring the client of what they can do.
6. Good Attitude Towards Feedback
A big part of professionalism not only lies in the manner in which services are delivered, but it also shows in the way critiques and feedback are handled. You might have a say or two about their services. On this end, the labour agency must provide you with the proper channels to express these qualms and take it with the best interests moving forward.
Other Things to Note
Some of the things listed above are hard to determine especially if you do not have previous experience working with a certain labour-hire agency or if you do not have resources to give you an honest review. You can always turn to clues listed on their website or on the internet to make the most informed decision. Here are some other things that you should note:
Make Sure the Agency is Accredited
This might seem obvious, but you have to be wary of labour companies operating without the proper accreditations. Make sure that the company you are working with is vetted and backed by the State Government.
Look Into Their Service History
You can use the internet to look into service reviews by other companies who have previously acquired their services. They might even place some testimonies on their website. But if you want to dig deeper, then feel free to go ahead.
Make the First Move
The first step to really knowing the company that you wish to work with is to contact them! With the first few interactions, you may be able to tell if their approach to customer service and responsiveness is the kind that will work for you.
If you are looking for reliable labour-hire companies in Sydney, why don’t you start your search with Labor Solutions? Our approach to service is simple. Consult us and tell us your needs. Depending on how soon you need new people to complete your workforce, we can deliver on time and schedule.
Call us today and learn more about how we can help you.